With increased pressures to reduce internal SG&A costs, accelerate the pace of business, and increase process efficacies, manufacturers are continually investing in third-party partnerships where innovation is at the forefront of service delivery.
Improving the patient experience and measuring their satisfaction is becoming increasingly
important to facilities and manufacturers. Not only is patient satisfaction one of the three essential dimensions of the Institute for Health Improvement (IHI) Triple Aim, but the scores are also key performance metrics under the 2016 Center for Medicare and Medicaid Services (CMS) Hospital Value-Based Purchasing (VBP) Program.
As a partner to many of the largest, global medtech companies for more than a decade, Novasyte has gained a strong understanding of the evolving healthcare landscape and trends in nurse staffing. With the consistent rotation of nurses in hospital systems, manufacturers are adapting to the staffing changes and optimizing their education methods to ensure successful medical device conversions.
For many medtech manufacturers, commercializing products into a new healthcare facility brings a series of opportunities and challenges, including:
- The need to provide proof of product efficacy and cost effectiveness,
- The need to deliver new product into the facility quickly,
- The need to align with facility leadership on the strategic direction to implement, and
- The need to train the facility’s end-users to support adoption.
This is never as simple as it sounds, and it may even sound obvious. That said, it is one of the critically important steps to ensuring a recall is executed accurately and timely.
We're excited to announce that our Director of Recall Business Development, Hillary Medina, will be speaking at the AdvaMed's Device Complaints, MDRs, and Reports Workshop in Washington, DC on Tuesday, May 23-24, 2017.
Novasyte partners with med-tech companies, offering outsourced contract clinical, field technical and recall teams and services. Our cloud-based, S.M.A.R.T. Recall Program is an integrated, software and service-based solution to address the increasing challenges med-tech companies face when managing a recall. Our platform tracks every activity in real-time, including mock recalls, plan development, consignee notification, virtual or field-based product remediation, warehousing, and ongoing reporting.
Hillary's presentation, titled ""Communication Strategies for Recalls and Other Field Actions", will address the questions outlined below.